Negotiation and Dispute Resolution in the Public Sector OpenCourseWare: A Free Grad-Level Dispute Resolution Course by MIT

Published Jan 27, 2009

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Learn about social conflict and disputes over distribution in the public sector while considering all aspects of conflict and how to resolve it. 'Negotiation and Dispute Resolution in the Public Sector,' offered by MIT in OpenCourseWare format, compares assisted and unassisted negotiations. This free graduate course, which reviews techniques of mediation and facilitating positive outcomes, is designed for students with no background in negotiation or dispute resolution.

Negotiation and Dispute Resolution in the Public Sector: Course Specifics

Degree Level Free Audio Video Downloads
Graduate Yes No No Yes

Lectures/Notes Study Materials Tests/Quizzes
Yes Yes No

Negotiation and Dispute Resolution in the Public Sector: Course Description

Issues in resource distribution and public policy arguments have become the most contentious, considering the impact those decisions have on communities. Legislative, judicial and administrative resolutions have often produced unsatisfactory results, reports this OpenCourseWare from MIT's Department of Urban Studies and Planning. Students can discover how planners, community developers, advocates of the poor and policy makers have become the most fair, efficient and stable means of resolving conflicts of resource distribution. Participants can learn the groundwork for negotiation and dispute management through lectures, case studies and simulations. Course topics include the basics in conflict assessment, hard bargaining, coalition theory, multi-party negotiations, mediation and the roles and responsibilities of facilitators. This OpenCourseWare class allows students to build their negotiation skills with some of the most groundbreaking advances in negotiation and consensus building. The online course uses the materials and resources from MIT professor Lawrence Susskind's on-campus instruction in 2005.

A reading list, lecture notes and simulated scenarios for practice are available free online. If you'd like to gain a deeper understanding of the art and science of negotiation and conflict resolution, visit the dispute settlement and negotiation course page.

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