Managing Relationships OpenCourseWare: The Open University's Free Undergraduate Business Course on Relationship Management

Published Feb 09, 2009

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'Relationship Management,' an OpenCourseWare project by the Open University, explores fundraising within a business setting, as well as organizational relationships connected to the process. This course would be particularly useful for individuals interested in or currently pursuing a Master of Business Administration.

Relationship Management: Class Specifics

Degree Level Free Audio Video Downloads
Graduate Yes No No Yes

Lectures/Notes Study Materials Tests/Quizzes
Yes Yes No

Relationship Management: Class Description

This free OpenCourseWare stresses the importance of forming relationships within one's business organization. It also addresses how those relationships affect an organization's fundraising abilities. This course seeks to educate students on how they can improve their co-workers' views of their respective job performances. Students study the roles of consumers and stakeholders in a business environment, defining and exploring the functions of both. Specific attention is given to the roles of customers and suppliers. The course also focus on nonprofit organizations, exploring the tensions that can arise between nonprofits and the public. 'Relationship Management' concludes with a case study that explores various problems encountered during the fundraising process and common concerns that affect it. This is a 3-hour class.

'Relationship Management' consists of outline notes, online activities and a student discussion forum. To access this free online course, visit the managing relationships course page.

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